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TV CHECK-UP / DIAGNOSIS

₹ 200.00 ₹ 300.00

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About Service

TV CHECK-UP / DIAGNOSIS

 

About Service

Our TV Check-Up / Diagnosis Service is designed for customers who are experiencing an issue with their television but are not sure about the exact cause of the problem. Our trained technician will inspect the TV, understand the reported issue, and perform a basic diagnosis to identify the apparent fault where possible.

This service is suitable for common problems such as TV not turning on, no display, no sound, display-related issues, connectivity problems, remote-related concerns, unusual behaviour, or other performance issues.

After inspection, the technician will explain the apparent issue and recommend the required repair, replacement, or further service where applicable.

Service Coverage

Power & Startup Check

Checking whether the TV is turning on

Basic inspection of accessible power-related connections

Checking for apparent startup issues

Basic diagnosis of the reported fault

Display Check

Inspection of reported display issues

Basic checking of screen output

Identification of apparent display-related problems where possible

Assessment of the required repair

Sound Check

Basic inspection of sound-related issues

Checking of available audio settings and accessible connections

Identification of apparent sound problems where possible

Connectivity Check

Basic checking of accessible HDMI and input connections

Set-top box connection check where applicable

Basic source/input assessment

Identification of apparent connectivity issues

General Diagnosis

Inspection based on the customer's reported issue

Basic diagnosis of the apparent fault

Assessment of the TV's condition

Recommendation for required repair or further service

What's Included

✔ Professional Technician Visit

✔ Basic TV Inspection

✔ Diagnosis of the Reported Issue

✔ Power & Startup Check

✔ Basic Display Check

✔ Basic Sound Check

✔ Accessible Connection Check

✔ Basic Input / Source Check

✔ Identification of the Apparent Issue Where Possible

✔ Repair or Service Recommendation

What's Not Included

✘ TV Repair Charges

✘ Screen Replacement

✘ Display Panel Replacement

✘ Internal Component Replacement

✘ Motherboard Replacement

✘ Speaker Replacement

✘ Spare Parts Cost

✘ Major Electrical Work

✘ TV Installation

✘ TV Uninstallation

✘ Wall Mounting Work

Important Note

This service is primarily for inspection and diagnosis of a TV issue.

The ₹199 service charge covers the technician visit and basic diagnosis of the reported problem. If repair, spare parts, component replacement, or additional work is required, the applicable charges will be informed separately before proceeding.

The exact cause of certain TV faults may only be confirmed after detailed inspection. Repair feasibility depends on the TV brand, model, age, condition, type of fault, and availability of compatible spare parts.

Estimated Service Duration

30–45 Minutes

The actual duration may vary depending on the type and complexity of the reported issue.

Before Service

Keep the TV and surrounding area accessible.

Ensure the TV's power connection is accessible.

Keep the remote control available where possible.

Inform the technician about the exact issue you are experiencing.

Mention when the problem started and whether any previous repair has been attempted.

After Service

Discuss the diagnosed issue with the technician.

Confirm the recommended repair or replacement requirement.

Ask for the applicable charges before approving any additional work.

Avoid using the TV if the technician identifies an unresolved electrical or safety-related issue.

Why Choose Shandar Services?

Experienced & Verified Technicians

Professional TV Inspection

Issue-Specific Diagnosis

Transparent Inspection Pricing

Clear Explanation of the Reported Issue

Convenient Doorstep Service

Easy Booking Process

Reliable Customer Support

Terms & Conditions

The ₹199 charge applies to the TV check-up and basic diagnosis service.

Repair work, spare parts, and component replacement are not included in the diagnosis charge.

Any additional repair requirement and applicable charges will be communicated before proceeding.

The diagnosis is based on the TV's reported symptoms and accessible inspection.

Repair feasibility depends on the TV's brand, model, age, condition, and availability of spare parts.

Existing physical damage, screen cracks, or liquid damage may require separate assessment.

TV installation and uninstallation are separate services.

FAQs

Q1. What is included in TV Check-Up / Diagnosis?

Answer: The service includes a professional technician visit, basic inspection of the reported issue, power and startup check, basic display and sound check, accessible connection check, and identification of the apparent fault where possible.

Q2. Is TV repair included in the ₹199 price?

Answer: No. The ₹199 price covers the technician visit and TV inspection/diagnosis only. Any repair work, spare parts, or component replacement will be charged separately after informing you.

Q3. What if I am not sure what is wrong with my TV?

Answer: You can book this service if you are unsure about the problem. The technician will inspect the TV and identify the apparent issue where possible.

Q4. Can the technician check display or sound issues?

Answer: Yes. Basic inspection of reported display and sound issues is included as part of the diagnosis service.

Q5. Are spare parts included?

Answer: No. Spare parts, component replacements, and repair work are not included in the check-up/diagnosis price.

Q6. How long does the TV diagnosis take?

Answer: The estimated duration is 30–45 minutes, depending on the nature and complexity of the reported issue.

Q7. Will the technician repair the TV during the same visit?

Answer: If the issue can be repaired and the required work is feasible, the technician can inform you about the repair requirement and applicable charges before proceeding.

Q8. Does this service include TV installation or uninstallation?

Answer: No. TV Installation and TV Uninstallation are separate services and should be booked separately.